Shipping policy

Shipping Policy

At Auto Aura, we aim to provide a smooth and reliable shopping experience. This includes ensuring that your orders are processed quickly and delivered safely. Please review our shipping policy below:

  • Orders are processed within 48 hours and shipped via [shipping carrier]. Delivery usually takes 5–7 business days, depending on your location.

  • Once your order has been dispatched, you will receive a confirmation email/SMS with a tracking number so you can follow your parcel from our warehouse to your address.

  • If your order is delayed or lost in transit, please contact our customer support team. We will assist you promptly and work to resolve the issue as quickly as possible.

  • Please ensure that the shipping address and contact number provided at checkout are accurate. Auto Aura is not responsible for delays or extra charges caused by incorrect or incomplete information or unreachable phone numbers.

  • Deliveries may take longer in case of road blockages, public holidays, or unforeseen circumstances.

  • Currently, we offer shipping within Pakistan only. We look forward to expanding our delivery services internationally in the future.

Thank you for choosing Auto Aura! If you have any questions or need assistance regarding our shipping policy, our customer service team is always here to help.