Privacy Policy

At AutoAura, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or contact us.

Information We Collect

We may collect information such as:

• Contact Information: Name, email, phone number, billing and shipping address.

• Payment Information: Payment and transaction details processed securely through our payment providers.

• Order Information: Products purchased, returned, exchanged, or added to your cart.

• Device Information: IP address, browser, device, and website usage information.

• Communication Information: Information you provide when contacting our support team.

How We Use Your Information

We may use your information to:

• Process and fulfill your orders.

• Arrange shipping and delivery.

• Process payments, returns, and exchanges.

• Provide customer support.

• Improve our website, products, and shopping experience.

• Send promotional communications where permitted.

• Prevent fraud and protect the security of our website.

• Comply with applicable legal requirements.

Sharing Your Information

We may share your information with trusted third-party service providers, including Shopify, payment processors, shipping companies, analytics providers, and customer support services, only when necessary to operate our business and provide our Services.

We do not sell your personal information for money.

Shopify

Our store is powered by Shopify, which helps us operate our online store, process orders, and provide secure shopping services. Shopify may process your information according to its own privacy policy.

Cookies & Tracking

We may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and provide relevant marketing where permitted.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Access your personal information.

• Request correction of inaccurate information.

• Request deletion of your information.

• Opt out of marketing communications.

• Restrict or object to certain processing of your information.

You can contact us to exercise your applicable privacy rights.

Children's Privacy

Our website is not intended for children, and we do not knowingly collect personal information from children under the applicable age of majority.

Data Security & Retention

We take reasonable measures to protect your personal information. We retain information only for as long as necessary to provide our Services, fulfill legal obligations, resolve disputes, and protect our business.

International Transfers

Because we ship worldwide and work with international service providers, your information may be processed or stored outside your country. We take appropriate measures to protect your information as required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Last Updated date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact AutoAura Support through our website.